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    Privacy Policy

    At Quest Appliances we are committed to protecting your privacy. We will only use the information that we collect lawfully and in accordance with the Data Protection Act 1998.

    This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

    We may collect any or all of the information that you give us depending on the type of transaction you entered including your name, address, telephone number, fax number and email address, together with data about your use of the website.  Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

    Cookies

    Your Internet browser has the in-built facility for storing small files known as "cookies.” Cookies hold information which allows a website to recognise your account.  Our website takes advantage of this facility to enhance your experience. As a user you have the ability to prevent your computer from accepting cookies at any time on our website however this may result in certain functionality on the website being impaired.

    Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    GDPR

    In compliance with GDPR and as part of our privacy policy, we inform you as an individual that you have the following rights:

    • The right to be informed
    • The right of access
    • The right to rectification
    • The right to erasure
    • The right to restrict processing
    • The right to data portability
    • The right to object
    • The right not to be subject to automated decision-making including profiling

    In compliance with GDPR, individuals have the right to access your personal data. Individuals have the right to obtain confirmation that their data is being processed; and access to their personal data; and other supplementary information

    Security of Information

    At Quest Appliances, security of your information is absolutely paramount. Therefore in order to prevent unauthorised access or disclosure, we have put in place physical, electronic and administration procedures to safeguard and secure the information we collect online.

    Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that this will only be used in accordance with this privacy statement.

    Contact Us

    If you have any concern about privacy at Quest Appliances please do not hesitate to contact us and we will try to resolve the issue for you.

    You can correct any factual errors on your account by contacting us directly at marketing@questappliances.co.uk